Interform is the communication layer restaurants have always been missing — NFC hardware embedded in your tables, paired with a software platform that captures every guest interaction, routes feedback privately protecting your ratings, and alerts your team in real time.
Or worse — they go to Google. A single 1-star review can cost a restaurant dozens of future covers. The feedback that could have fixed the problem never reached anyone. It just became public damage.
Studies show over 90% of unhappy guests don't say a word to staff. They tip normally, smile on the way out, and write the review at home. You never get the chance to fix it.
By the time a bad review appears, the guest is gone and the damage is done. One bad review can suppress your rating for months. And you had no warning — because there was no channel for feedback.
QR codes on paper. Verbal check-ins. Comment cards. None of it works at scale. Restaurants have no real-time, frictionless way to hear from guests — until the table has already turned.
Interform was built by someone who has spent years on the floor — as a server, trainer, and manager. We know what friction looks like mid-service. We designed the system we wished existed.
Every hardware unit is 3D-manufactured in-house in Vancouver. That means full customization, fast turnaround, and no minimum orders that don't make sense for your operation. Our clients come back with repeat orders — because the product works and the team responds.
One connected platform — hardware on your tables, software in your pocket, data in your dashboard.
A branded, 3D-printed coaster with an embedded NFC chip. Guests tap — no app, no friction — and your menu or landing page opens instantly.
An NFC-embedded billfold. At the end of the meal, guests tap to leave feedback. Positive reviews route to Google. Negative ones go privately to your manager — never to the internet.
NFC-enabled table identifiers that let guests interact with your brand directly from their seat — order prompts, specials, loyalty nudges, or feedback, all tied to the specific table.
A live operations view for your management team. See guest feedback as it happens, track trends over time, and understand what's driving your ratings — before it becomes a public problem.
The moment a guest leaves negative feedback, your manager receives an instant SMS alert — with the table, the feedback, and the time. You have a window to intervene before they walk out the door.
Expanding beyond restaurants.
The Interform platform scaled to hotel properties — NFC touchpoints at room entries, concierge stations, and amenity areas. Guest feedback at every stay touchpoint, routed to front desk management in real time.
A discreet NFC puck mounted in washroom areas. Guests can flag maintenance issues or cleanliness concerns privately — alerts go directly to staff without any front-of-house interruption.
From first conversation to deployed platform — usually within two weeks.
Tell us about your venue — your brand, your tables, your pain points. We'll map the right product mix for your specific operation and walk you through what the guest experience looks like.
Your hardware is designed and manufactured in-house. Custom colors, logos, dimensions. Your software is configured and hosted by Interform. No third-party delays, no generic product.
Place the hardware on the tables. Guests tap. Feedback flows. Your manager dashboard goes live. From day one, your team knows what guests are experiencing — in real time.
Interform isn't a tech company that decided to enter hospitality. It's a hospitality professional who built the technology that was missing.
We understand table turns, peak service hours, and the real cost of a bad Google review. Every product decision comes from that experience. Our clients return with repeat orders — because the product performs and the team is available.
"We needed something guests would actually use — not another QR sticker. The coasters arrived branded and ready to go. Our staff didn't have to explain anything. Guests just tap."
— Plume Cocktail Bar · Edmonton, ABWhether you're a single location or a growing group — we'll find the right fit. Text, call, or email. We respond fast.